Important Things to Know About a VOIP Business Phone Service

As a company owner, you always fight to keep costs low without sacrificing support. When you looked at your business phone service, you might have felt stuck. The rule of thumb has always been, you either go with a land-line or you are out of luck. Now, not so much! Voice Over Internet Protocol (VoIP) company phone service now offers you a viable alternative to the traditional phone companies.


VoIP business phone companies offer a good deal of benefits over traditional phones. The first one you’ll notice? VoIP is typically less costly than conventional phone programs. Even if you have a fantastic deal on your local and long distance, it is still likely upwards of $75-$100 per month. You can get company VoIP for $20-$30 per month with unlimited calling in the US and Canada with VoIP providers. As an additional bonus, online faxing comes as a stock feature in many VoIP plans. This permits you to shed your dedicated line to send or receive faxes and many VoIP fax solutions can even integrate with a physical fax machine.

To improve the flexibility of the services, several VoIP providers also offer smartphone apps that allow you to access the system from anywhere you have internet access. If you are near a WiFi hotspot, you won’t even have to stand up any data fees.


The disadvantages of VoIP continue to disappear as time goes by, but there are a few things to bear in mind. All VoIP services rely on the quality of your broadband service. If your broadband package includes a minimal degree of bandwidth, you are going to face more problems with voice distortion, fade outs or dropped calls. If the power goes out, the VoIP service goes with it. To deal with that problem, business VoIP providers typically bundle in a call forwarding option, so that you can answer those calls on a mobile phone or landline in the event of any connectivity issues.

Like any internet-based provider, VoIP providers remain vulnerable to denial-of-service strikes, which render your system unusable. Additionally it is possible for the network to be hacked as well as the calls you make intercepted. While no amount of network security can remove these threats, keeping network security up to date reduces the dangers.

Is VoIP Right for You

While VoIP systems are becoming increasingly sophisticated, you need to think about call volume. Businesses with a rather heavy call volume, such as stock brokers and call centers, might want to stay with a conventional landline so that they do not overload their bandwidth. Firms with low-to-moderate call volumes, on the other hand, will likely find VoIP an exceptional substitute for a landline system.

With lower costs, flexibility, and fast-disappearing disadvantages, VoIP companies provide a genuine alternative to companies with low-to-moderate call volumes. If you’re not satisfied with the quality or price of your present landlines, you are longer tied to traditional telephone providers. With numerous small business VoIP providers on the current market, you can select the one which best serves your needs.


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